A complete guide on how to buy gift vouchers.
Giving an experience at the Zoo of the Pyrenees is easy, quick, and exciting. Simply choose your gift, personalize the voucher, and you’ll receive it by email in less than 24 hours.
Choose the option that best suits the gift you want to give:
Every experience helps protect the refuge’s wild animals. A gift that leaves a lasting impression.
What you have to decide beforehand
Who is the gift for?
Do you want to give a gift to someone, or do you want them to enjoy the experience with friends or family?
Would you prefer a private group activity, or could it be an experience where other visitors participate?
Activities
Are you interested in gifting just one activity or would you prefer to include several activities?
The gift voucher recipient can obviously extend their visit day by purchasing additional activities.
Open date or specific day?
Does it have to be for a particular day or do you want the person to choose the day?
Even if you choose a specific day, the beneficiary can postpone their visit at no additional cost.
The gift voucher is valid for 1 year from the date of issue.
Payment method
A. Directly from the website by filling out a form and paying by card.
B. Contact us.
We offer the option to pay by:
Bank transfer
BIZUM
How to buy gift vouchers with an open date?
A. How to purchase gift vouchers from the form
- Choose the experience(s) you want to give as a gift. Experiences to give as gifts
- Go to the gift voucher purchase page. Buy gift vouchers
- Choose the experiences and the number of people you want to include on the voucher.
- Write the text you want to appear on the voucher.
- Decide which language you want the voucher in.
Payment
Gift voucher payments are processed securely using the 3D Security system. You can pay with VISA or MasterCard. If you wish to pay by bank transfer or BIZUM, please contact us.
B. Contact us
Options:
Phone and WhatsApp: +34 610 75 02 24
Email: zoopirineu@gmail.com
Information we will need:
- Your name and email or phone number
- Do you want the gift voucher for a specific day or for an open date?
- What activities do you want to give as gifts?
- How many people do you want to include on the gift voucher?
- The text you want to appear on your gift certificate and the language of the certificate.
- How do you want to make the payment?
Once we receive confirmation of payment, we will send you the gift voucher.
Sending the Gift Voucher
We’ll send your personalized gift voucher to your email address. Please review all the details on the voucher. If you don’t like any details or if there’s any error, we’ll customize the voucher to your specifications.
Gift vouchers are delivered within 24 hours. If you need them immediately, please contact us. We will handle it at no additional cost.
How to buy gift vouchers for a specific day?
- Go to the ticket sales page.
- Buy tickets as usual.
- It may happen that there’s no availability for an activity you’d like to gift. In this case, you’ll need to choose another day or another activity to gift.
- Immediately after making the payment, your tickets will be sent to your email address.
- Send this confirmation to zoopirineu@gmail.com or contact us via WhatsApp at 610750224.
- Mention that it’s a gift voucher and tell us whose name we should prepare the personalized voucher for.
- We’ll send you your personalized gift voucher digitally within 24 hours.
Make your gift part of something bigger
When you purchase a gift voucher, you’re not just offering an unforgettable experience.
You’re supporting the protection of wild animals that cannot be returned to the wild.
Thanks to you, they’ll be able to live with dignity.
And the person who receives the gift will know it from the very first moment.
