Legal Information and Policies of the Zoo of the Pyrenees

At the Zoo of the Pyrenees, we take transparency, the protection of your data, and compliance with current regulations very seriously. Below you will find all our legal policies and general conditions, organized for easy reference.

Legal Notice

Learn about who we are, our company name, the copyright on the content of this website, and the general terms and conditions of use.

Privacy Policy

We explain how we protect your personal data and how it is used, in compliance with the General Data Protection Regulation (GDPR).

Purchase Policy

Terms and conditions apply to the purchase of tickets, experiences, and products on our website, including payment methods and purchase confirmation.

Donation Policy

Details about how we manage your donations, your rights as a donor, and how we use your support to protect animals.

Return policy

Clear information about cancellations, date changes, or refunds of tickets and gift vouchers, depending on the type of experience purchased.

Legal terms and conditions for raffles and contests

Check out the legal conditions for participating in our raffles and contests.