Basics of the Zoo of the Pyrenees Privacy Policy

The purpose of this Privacy Policy is to inform users of this website about the nature, scope and purpose of the collection and use of personal data by the operator of the Fundació Zoo del Pirineu website.

We take your privacy seriously and treat your personal information confidentially and in accordance with the law. We encourage you to review our Privacy Policy periodically, as with changes in new technologies and with the continuing evolution of this website we may be required to modify it over time.

Responsible

Fundació Zoo del Pirineu
Address: Ctra. L-401, km 35,6, 25283 Odèn (Spain)
Tel: + 34 610 750 224
TAX ID: ES G25844418

Email: zoopirineu@gmail.com

Data Protection Delegate

You can contact our Data Protection Delegate through the postal address:

Stania Kuspertova
Ctra. L-401, km 35,6
25283 Odèn (Spain)

Or at the following e-mail address: zoopirineu@gmail.com

Personal data handled by Fundació Zoo del Pirineu

According to our legitimate interest (see Art. 6 (1) lit. RGPD) Fundació Zoo del Pirineu collects data about access to the website and stores them as “server log files” on the website server. The following data are recorded:

• Website visited.
• Time at the moment of access.
• Amount of data sent in bytes.
• Source / reference from where you came to the page.
• Browser used.
• Operating system used.
• IP address used.

In no case do we process special categories of personal data.

Server log files are stored indefinitely for security purposes, based on your reservations, security payments and accounting.

Collection and processing of personal data

Fundació Zoo del Pirineu collects, uses and transfers your personal data only if permitted by law or if you agree to the data collection.

Personal information means any information that is used to identify you and can be traced back to you, such as your name, email address and phone number.

You can also visit this website without giving any personal information. However, in order to improve our online offer, we (without personal reference) store your access data on this website. This access data includes, for example, the file you requested or the name of your Internet service provider. Due to the anonymization of the data, conclusions about your person are not possible.

We process personal data such as first name, last name, IP address, e-mail address, place of residence, postal code and the content of the contact form. We process personal data only after the explicit consent of the users concerned and in accordance with the applicable data protection regulations. The processing of personal data is based on our legitimate interest to fulfill our contractually agreed services and to optimize our online services.

Contact information management

If you contact us via the contact options offered, your data will be stored so that it can be used to process and respond to your request. Without your consent, this data will not be disclosed to third parties.

Dealing with comments and contributions

If you leave a post or comment on this website, your IP address will be saved. This is done on the basis of our legitimate interests within the meaning of Article 6, paragraph 1 lit. f. RGPD and is for the security of us as a website operator: if your comment violates applicable law, we may be prosecuted, so we have an interest in the identity of the author of the comment or contribution.

WhatsApp volunteer data

With the motivation of achieving a more fluid and direct communication, our volunteers of Trasportista natural will be included in whatsApp groups according to the territory they belong to or the route they do.

These groups will only be used to communicate the need to transport an animal, in no case will the data of our volunteers be used for commercial or promotional purposes.

The data provided by volunteers will only be accessible to the user and the Zoo, and will never be passed on to third parties unless strictly necessary and with the user’s prior consent.

Unsubscribing as a volunteer

If for any reason you are unable to continue as a volunteer, you must inform the zoo of your cancellation by phone or e-mail.

• Phone: +34 610 75 02 24
• E-mail: zoopirineu@gmail.com

Once you have communicated your cancellation, you can leave the group or ask us to remove you from the group.

We will keep your information in case we need to communicate with you about any animal you have brought to us.

You can request the deletion of the data once the last animal transported is with us and reviewed by our veterinarian.

Audience measurement and Cookies

This site uses cookies to pseudonymize the audience measurement either from our server or third party server and are applied in the user’s browser. Cookies are small files that are stored on your device. Your browser accesses these files. The use of cookies increases the usability and security of this website.

If you do not wish to save range measurement cookies on your device, you can object to the use of these files here:

• Cookie opt-out page on the website: http://optout.networkadvertising.org/?c=1#!/
• Cookies deactivation page on the U.S. website: http://optout.aboutads.info/?c=2#!/
• European website cookie opt-out page: http://optout.networkadvertising.org/?c=1#!/

Common browsers offer the option of not allowing cookies. Note: There is no guarantee that you will be able to access all features of this website if you make this setting.

Google Analytics

Due to our legitimate interests, this website uses the “Google Analytics” service offered by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to optimize and analyze our online offering in accordance with Article 6 (1) (f) GDPR. The service (Google Analytics) uses “cookies”: text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the United States and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

IP anonymization is available on this website. Users’ IP addresses are shortened within EU member states and the European Economic Area, as well as in other contracting states. Only in individual cases is the address transferred to a Google server in the United States and shortened there. This shortening eliminates the personal reference to your IP address. The user’s IP address, provided by the browser, will not be combined with other data stored by Google.

Under the terms of the Order Data Agreement, which we have established as a website operator with Google Inc., the information collected is used to compile an evaluation of website usage and activity, and to provide services related to internet usage.

The data collected by Google on our behalf will be used to evaluate the use of our online offering by individual users, for example, to generate website activity reports to improve our online offering.

You have the option to prevent cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all the features of this website without restrictions if your browser does not allow cookies.

In addition, you can use a browser add-on to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link takes you to the appropriate add-on: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, by clicking this link you prevent Google Analytics from collecting data about you within this website. By clicking the link above, you download an “opt-out” cookie. Your browser must allow the storage of cookies. If you delete your cookies regularly, you will need to click the link every time you visit this website.

Here is more information about Google Inc.’s use of data:

• https://policies.google.com/privacy/partners?hl=en (Data collected by Google partners)
• https://adssettings.google.com/authenticated (Ad Settings)
• https://policies.google.com/technologies/ads?hl=en (Use of cookies in ads)

Using Facebook Social Media Plugins

Due to our legitimate interest in the analysis, optimization and operation of our online services (within the meaning of Art. 6 (1) lit. GDPR), this website uses the Facebook social plugin provided by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). You can see the links to the Facebook logo or the terms “Like” and “Share” in the Facebook colors (blue and white). You can find information about all Facebook plugins at the following link: https://developers.facebook.com/docs/plugins/

Facebook Inc. complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

The plugin creates a direct connection between your browser and Facebook’s servers. We have no influence on the nature and scope of the data transmitted by the plugin to Facebook Inc.’s servers. You can find information here: https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you, as a user, have visited this website. Your IP address may be saved. If you are logged into your Facebook account while visiting this website, this information will be linked to your account.

If you use the plugin functions, for example, to share or like a post, the corresponding information will also be transmitted to Facebook Inc.

If you want to prevent Facebook Inc. from associating this information with your Facebook account, please log out of Facebook before visiting our website and delete the stored cookies. You can configure additional settings for data processing for advertising purposes or object to the use of your data for promotional purposes via your Facebook profile. You can find the settings here:

• Facebook profile settings: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
• Cookie opt-out page on the US website: http://optout.aboutads.info/?c=2#!/
• European website cookie opt-out page: http://optout.networkadvertising.org/?c=1#!/

For what purpose and to what extent Facebook collects, uses, and processes data, and what rights and settings options you have to protect your privacy, can be found in Facebook’s Privacy Policy. These can be found here: https://www.facebook.com/about/privacy/

Subscription newsletter

The Pirineu Zoo Foundation offers a newsletter informing you about current events and offers. If you wish to subscribe to the newsletter, you must enter a valid email address. By subscribing to the newsletter, you agree to receive the newsletter and the procedures explained.

The newsletter is sent by the Fundació Zoo del Pirineu, using the MailChimp sending platform, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, USA. Information on the data protection regulations of the sending service provider is available at: https://mailchimp.com/legal/privacy/

Cancellation and termination

You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. After unsubscribing, your personal data will be deleted. Your consent to receive the newsletter expires at the same time. You will find an unsubscribe link at the end of each newsletter.

In this newsletter, you will receive information about the Zoo of the Pyrenees news, animals, park activities, and exclusive offers for subscribers. You will not receive third-party advertisements.

Under the terms of the Data Protection Agreement we have established with MailChimp, the information collected is used to compile an evaluation of newsletter usage and activity and to provide interest-based information about our communication strategy.

The data collected by MailChimp on our behalf will be used to evaluate the use of our online offering by individual users, for example, to generate website activity reports to improve our online offering.

User rights

As a user, you have the right to receive free information upon request about what personal data has been stored about you. You also have the right to correct incorrect data and to restrict or delete your personal data. If applicable, you can also claim your right to data portability. If you believe your data has been processed unlawfully, you can file a complaint with the appropriate regulatory agency.

Data deletion

If your request does not conflict with a legal obligation to store data (e.g., data retention), you have the right to delete your data. Data stored by us will be deleted if it is no longer required for its intended purpose and there are no statutory retention periods. If deletion cannot be achieved because the data is required for legitimate legal purposes, data processing is restricted. In this case, the data is blocked and not processed for other purposes.

Right of revocation

Users of this website may exercise their right to object and revoke the processing of their personal data at any time.

If you would like to correct, block, delete, or obtain information about the personal data stored about you, or if you have questions about the collection, processing, or use of your personal data, or if you wish to revoke your consent, please contact the following email address: zoopirineu@gmail.com

Children under 14 years old

If you are under 14, we require your parents’ consent. Therefore, we will contact them and ask them to confirm that they are your parents or legal guardians. With their consent, we can accept your registration.

Anti-spam policy

At the Zo of the Pyrenees, we respect your privacy and take its protection very seriously. This is what we do, and more importantly, what we don’t do, with any information you may provide us.

Spammers are not welcome.

Spamming people is never okay. If we discover you’re spamming, or trying to, we’ll delete your account immediately. We may take legal action against you.

What is spam? Things you shouldn’t do with your Zoo of the Pyrenees subscription.

• Sending emails to people who have not explicitly requested this information.
• Posting irrelevant links on our website and in discussion forums.
• Use email lists that you have acquired in any way from third parties.
• Sending unsolicited email trying to get people to sign up for your email list or visit your website that you market in any way.

Are you a customer of the Zoo of the Pyrenees?

All customer account information for the Zoo of the Pyrenees is kept strictly confidential. We do not sell or distribute your information to anyone. We retain information such as your name, email address, phone number, and payment information so we can provide the services described on this website.

Are you a subscriber to an email list managed by the Zoo of the Pyrenees?

If you believe you have received spam from a Zoo of the Pyrenees user, please forward the email you received to zoopirineu@gmail.com. Please include the sender of the email when you forward it to us, and briefly tell us why you believe the message is spam. We take all spam complaints very seriously and investigate them immediately.